Financial Policy

I am passionate about
Your wellness

An Explanation of Our Financial Policy

Our Policy in depth

As practitioners and staff, we are passionate about what we do, and we feel that we have a calling to provide as many people as possible with the highest quality natural health care possible. Just as our services are unique to this region, our financial policies set us apart from mainstream medicine. We have prepared this handout to answer questions you or your family members may have about the rationale for our financial policies. If, after reading this, you still have questions, feel free to speak with our staff.

Why Our Practitioners Must Charge for Your Follow-up ConsultationS

Some patients have asked why we charge for follow-up consultations regarding lab results and exams, as well as for telephone consultations, when other practitioners do not. Our practitioners are not salaried, as are practitioners who are employed in large clinics and hospitals and whose salaries are partially subsidized by expensive diagnostic and surgical procedures and hospital fees. Our practitioners’ pay is based solely on the time and services they provide. Like all non-salaried professionals, including lawyers and accountants, our practitioners must charge for their time so we can afford to provide you with care and remain in business. Our practitioners spend considerable non-reimbursed time each week consulting with each other (and other providers) regarding your care, reviewing your records, and meeting with staff to improve the quality of our services.

In follow-up visits, our practitioners spend significant time discussing your results with you. For example, it is relatively simple to inform a patient that her mammogram is negative; but it is entirely different to discuss the results of more complex functional evaluations and to recommend practical lifestyle and dietary strategies that may help to prevent breast cancer. Patients often complain that conventional practitioners do little to nothing in the way of truly preventive medicine. We want you to understand that preventive health care takes considerable time and expertise on the part of the practitioner.

About the Charges for Our Practitioners’ Services

Some patients may have the mistaken impression that our practitioners take home the majority of the fees we charge for their services and that the practitioners have a great deal of leeway to offer discounts for those fees. In fact, our practitioners take home only a fraction of the fees collected for their services. This is because a clinic like ours requires highly trained staff and extensive, expensive professional continuing education. The majority of our fees support the overall mission of providing high-quality natural health care, not the practitioners’ paychecks. Our practitioners have chosen this work because it is their passion and their calling and certainly not because it is a way to make a lucrative income. In fact, most practitioners who choose to practice functional medicine know that their income will be substantially lower than it would be if they were practicing in a more conventional manner that is fully supported by the healthcare reimbursement system.

Why We Recommend Nutritional Supplements and How We Price Them

We recommend nutritional supplements as an adjunct to dietary and lifestyle modification. This approach is central to the well-researched and science-based practice of functional medicine, which all of our professional staff have studied. We recommend but do not sell therapeutic, quality nutritional supplements as a service to our patients. With a few exceptions, we do not recommend nutritional products of similar quality to those that are widely available over the counter. We recommend high-quality nutritional products from the top nutritional research laboratories in North America and Great Britain.

Start Today!

Let's work together to see how I can help. I welcome clients from every race, creed, colour, ethnicity, national origin, religion, sexual orientation and gender expression. I provide a safe and empathic space for anyone who is committed to working with me to improve their health.

Charmaine's Blog

Read my latest news articles to see how I can help.

Epigenetics and Metabolism

Maintaining Muscle Mass: The Key to Longevity and Overall Health

What is Resilience, Really?

CIMT Scans: Early Detection for Cardiovascular Health

Honouring Julia Hawkins: A Legacy of Movement, Inspiration, and Defying Age

Healing Blood Vessels in Long COVID: The Key Role of Your Endothelial Glycocalyx

Exciting New Development in Endometriosis Testing: Introducing the Ziwig Endotest®

Unlocking Energy: How Your Liver Health Impacts Hormones and Vitality

Unlocking the Gut-Brain Connection: A New Frontier in Parkinson's Disease Treatment

From Gas to Gloom: How Your Gassy Gut May Cause Hormone Imbalance

From Pillow Talk to Passion: Understanding the Sleep-Gut-Libido Connection

Join us for our Heart Health event!

The Multi-Dimensional Influence on Bone Health: Functional Medicine Insights

Join Our 6-Week Heart Health Programme: Transformative Steps for Your Well-Being

Preventing Young-Onset Dementia: The Power of Lifestyle Changes

Resetting the Perimenopausal Brain

Title: Nurturing Strong Bones: The Gut-Bone Connection and the Power of a Balanced Diet

Unlocking the Power of Short, Intense Bursts: A Promising Path to Health and Longevity

Unlock Your Cognitive Potential with a Cognoscopy: Protect Your Most Valuable Asset—Your Brain

The Gut-Brain Connection: How Leaky Gut May Contribute to Chronic Disease

Heart Health and the Gut: The Role of Functional Medicine

The MCAS explosion

Healthier Habits

Biotin - The Proven Health Benefits

Are your symptoms caused by food intolerances?

How Charmaine helped Aime avoid disability and live her happiest life yet

Resonance Biofeedback

Long Covid

Functional Blood Analysis

Why Does Traumatic Brain Injury Harm Your Gut?

Menopausal Symptoms Getting You Down? 5 Things You Need to Address Before Taking HRT

Struggling to lose weight?

Why personalising medicine matters

Could it be B12?

Is Your Gut to Blame for Your Hormonal Issues?

Is Your Mouth Affecting Your Brain?

New Online Classes

Can we change the genetic “cards” that we are dealt?

What is causing your vaginal issues?

Getting Your Immune System Ready After Lockdown Ends

39 Things to know about your gut bacteria

All the fibre in the world won’t make me poo!

Natural Treatments for Headaches & Migraine

Heart Health and Vascular Prevention